Express post sachets will he posted out with the item for them to ship back.
Our Express shipping fee is $15.00 and is recommended for all hiring. This fee includes the delivery to you, and the return back to us (in a pre-paid satchel). Please note selecting express shipping will include an express shipping return label.
Our standard shipping fee is $10.95. This fee includes the delivery to you, and the return back to us (in a pre-paid satchel). Please note selecting standard shipping will include a standard shipping return label. Please factor in the extra postage time when returning item. A late fee will be charged if apparel arrives back after the return hire date.
Pickup & Drop off:
Customers can collect and return items from the store free of charge.
Rental Period and Late Fees
- Rental period shall commence from when the User (or a third party nominated by the User) signs the Courier’s delivery receipt and shall continue until the Apparel is dropped in the mail.
- Where Apparel has not been returned to Dalby Dress Hire by the Rental Return Due Date then Dalby Dress Hire shall be entitled to charge additional hire fees until the Apparel is returned to Bella & Spice and the User expressly authorises Dalby Dress Hire to deduct such additional hire fees from the User’s credit card which was provided at the time of placement of the User’s order. Such additional charges shall be charged an extra full 7 day hire period once the item is not returned within the rental period.
- When counting overdue daysDalby Dress Hire shall not count either Sundays or Public Holidays when the post office is closed as being part of the overdue period.
- If the User pays Bella & Spice an amount equal to recommended retail Price + 1 7 day hire period in late fees and the User still has the item(s) in their possession, the item(s) is The User’s to keep.
- If the User has not returned the rental item(s) within 15 days after the return date, Dalby Dress Hire will consider the rental item(s) as non-returned and will charge the User’s credit card the full recommended retail price.